Legal & Regulatory News

Paddy Power Betfair’s FanDuel has agreed to pay out $82,000 to one of its New Jersey customers following a sports betting pricing error last weekend.

The operator had initially refused to pay out the sum following a computer glitch which resulted in incorrect odds being displayed at the Meadowlands Racetrack. After discussions with the state regulator however, FanDuel has reversed its decision and paid out the winnings.

The incident occurred last Sunday when one customer placed a $110 bet after being offered odds of 750-1 on the Denver Broncos converting a 36 yard field goal against the Raiders on Sunday, instead of what should have been odds of around 1-6. 

“Above all else, sports betting is supposed to be fun,” explained FanDuel in a statement Thursday. “As a result of a pricing error this weekend, it wasn’t for some of our customers. For eighteen seconds, bettors were offered odds paying out 750-1 on the Denver Broncos converting a 36 yard field goal. A 36 yard field goal has approximately an 85 per cent chance of success, so the astronomical odds offered on something highly likely to occur was very obviously a pricing error.

FanDuel said that these kinds of issues were rare, but that they do happen.

"We have clear house rules about how such obvious pricing errors are treated, which is to pay winners at the correct price," the company said. “We want FanDuel to be a sportsbook for all bettors, and we want sports betting to be fun.

“So, this one’s on the house. We are paying out these erroneous tickets and wish the lucky customers well. Going forward, we are working with the New Jersey Division of Gaming Enforcement to improve our processes and procedures. We will also work with others in the industry on educating bettors on these and similar instances and how they work.”

FanDuel has also agreed to give away another $82,000 this weekend by adding $1,000 to the accounts of 82 randomly chosen customers.