The gambling industry has stayed largely silent since UK regulators launched an investigation into unfair practices. But behind closed doors, operators are concerned, and with similar issues arising in Spain, the problem seems to be growing.
The British gambling industry may find itself suffering the biggest blow to its reputation in years, and all for the sake of £40. Following a campaign by the consumer body Justice for Punters, a pressure group founded by an avid punter after an operator withheld the relatively meagre amount, industry practices have come under intense scrutiny.
This has seen the UK Competition and Markets Authority (CMA) launch an investigation into the gambling sector, after the Gambling Commission raised concerns with the watchdog.
“Gambling inevitably involves taking a risk, but it shouldn’t be a con,” CMA senior director Nisha Arora said when announcing the review of “potentially unfair treatment” of players by operators.