The Remote Gambling Association (RGA) has retained the services of KPMG to help develop a national self-exclusion system for online gaming.
The operator association has selected the firm to undertake a scoping study which will help to shape the development of the national online self-exclusion system, with KPMG also supporting and advising the RGA during the implementation process.
“Self-exclusion can be a vitally important tool, especially for problem gamblers or those who are at risk of developing problems,” said Clive Hawkswood, chief executive of the RGA. “Self-exclusions have long been offered on a company basis, but in terms of consumer protection it will be a huge step forward to have a single national scheme of the type envisaged by government and the Gambling Commission.
“Establishing a cross industry system of this kind raises a host of complex legal, technical, and governance issues. We are therefore delighted to have retained KPMG to help us successfully navigate our way through all of these details with a view to having everything in place before the end of 2017.”
Earlier this year, the UK Gambling Commission wrote to all remote gambling licence holders to inform them that the industry should develop a project to design, introduce and run a national online self-exclusion system.
The regulator explained that the aim of the project is to provide customers with a single process whereby they can self-exclude themselves from all online operators that are licensed by the Gambling Commission.
The system will also provide players with other tools and services to manage their gambling, and will signpost specialist advice and support services for those who might benefit from them.
“We are very pleased that the RGA is developing the scheme on behalf of the online sector,” said programme director Paul Hope on behalf of the Gambling Commission. “The commission will work with the RGA to achieve our shared objective of a scheme that is focused on what works best for people that would benefit from using it.”
Micky Swindale, director of KPMG Gibraltar, added: “KPMG are delighted to be working with the RGA on an important opportunity for the industry to work together to put in place a customer-focused, user-friendly system.”