The Responsible Online Gaming Association (ROGA) has partnered with the Responsible Gambling Council (RGC) to develop a certification program for online operators’ responsible gaming initiatives in the United States.
The program will employ a structured, data-driven approach to evaluating operator practices in key areas, including self-exclusion, marketing, staff training, and player support tools.
Alongside this, the program will provide independent validation of operator performance, encouraging progress beyond regulatory minimums, with a focus on long-term accountability and continuing evolution of responsible gaming standards.
“A sustainable online gaming industry must be built on evidence-based best practices, and this partnership with RGC will advance this mission by building a trusted and independent assessment to certify robust responsible gaming standards,” said ROGA executive director Dr. Jennifer Shatley. “Our members are committed to long-term progress, and with RGC’s support, this program will serve as a clear signal that the industry is backing that commitment with actions that will allow players to make informed decisions about the platforms they use.”
Sarah McCarthy, CEO of the Responsible Gambling Council, added: “We are proud to work with ROGA in setting a new benchmark for responsible gambling in the online space. The new certification program will build on years of evidence-based work and experience building RG Check as a trusted standard. By working together, we are creating a more transparent, accountable, and player-focused industry.”
This collaboration builds upon previous work between the pair, which included joint research conducted on how to increase engagement with responsible gaming tools and work on public awareness initiatives, such as the Know Your Play college education campaign.