Norway’s state-owned horse race betting operator, Norsk Rikstoto, has corrected a technical error that allowed some players to exceed their set limits on the Andelstorget and På Lag betting formats.
The operator was alerted to the technical issue by a customer on 15 September when they were able to exceed their gambling limit when playing Andelstorget. Following the notification, Norsk Rikstoto immediately initiated a review of its systems and discovered and resolved the programming error.
During the review, the operator discovered that between December 2022 and 17 September 2025, 836 players collectively placed bets worth approximately NOK4 million (approximately €340,000) that should have been stopped due to the players exceeding their betting limits.
The company said that most of the affected customers only exceeded their limits by NOK500 during the period, while seven customers were able to exceed their limits by NOK100,000.
Norsk Rikstoto is contacting all affected individuals and will refund all affected customers.
The Norsk Risktoto board, the Norwegian Lottery Authority, and the Ministry of Culture have all been informed of the error.
“The discrepancy is due to a programming error in our systems that has now been corrected. The error has meant that a limited number of customers in certain situations have been able to play for more than the statutory playing limit they have set themselves. This is something we deeply regret,” said Norsk Rikstoto CEO Camilla Garmann.
“Our most important task is to offer safe and responsible horse betting. After we became aware of the error, our highest priority has been to correct the error and create a plan for customers who are affected.
“We have an overview of which customers are affected. I would like to emphasize that the error lies with Norsk Rikstoto alone, and that it is of such a nature that it has been very difficult to detect. The error is due to a programming error. Although we continuously test and control our systems, the error was of such a nature that it was not caught. We will now review our routines to reduce the risk of such errors happening again.”