Court finds that the iGaming operator fully complied with its duty of care obligations
Sweden’s Administrative Court has overturned an SEK 8 million penalty imposed on online gambling operator RoarVegas for duty of care failings.
The LeoVegas-owned RoarVegas brand was issued the penalty in March 2025 by the Swedish gambling regulator Spelinspektionen, after an investigation found that three players exhibited signs of excessive gambling during the first quarter of 2024.
The investigation found that RoarVegas detected the risky gambling behaviour and intervened, but that it should have intervened sooner.
RoarVegas appealed against the penalty, arguing that while comprehensive, Sweden’s duty of care obligations are also relatively vague.
The company said that the duty of care specifies which parameters the licensee must consider, but not how they should be weighted, and that while it specifies the range of available responsible gambling measures, it does not set thresholds or timeframes within which they should be taken.
In a decision handed down on 12 June, the administrative court ruled that the operator had complied with its duty of care obligations.
The court acknowledged that the three players exhibited signs of excessive gambling at some point during the period in question but also acknowledged that RoarVegas took timely steps to intervene.
It found that the Gambling Act’s duty of care obligations are sufficiently clear to determine sanctions based on clear and obvious violations, adding that Roar Vegas has not breached it’s duty of care in any such way.