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Rank agrees £0.5m penalty for failing to protect UK problem gambler

10th October 2018 7:51 am GMT
Rank Group

London-listed gaming operator Rank Group has agreed to pay a £0.5m penalty package for failing to follow the UK Gambling Commission’s (UKGC) rules to protect problem gamblers.

The failures relate to a long-standing customer who gambled substantial amounts with Rank’s land-based Grosvenor Casino and online at Grosvenorcasinos.com. In one 24-hour period the customer lost £1m that had been credited to his account.

The customer was a long-standing Grosvenor Casinos customer whose gambling activity escalated rapidly in 2017 [...]

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