Independent player protection organisation eCOGRA said that a total of 475 disputes were submitted online to eCOGRA during the first six months of 2011, with the number of valid disputes resolved in favour of the player dropping to 40 per cent.
During the first six months of this year, a total of 475 disputes were submitted online to eCOGRA, of which 57 were in respect of sites not accredited through eCOGRA. A further 60 were invalid [...]
