UK National Lottery operator Camelot has been fined £100,000 by the Gambling Commission for communicating an incorrect jackpot prize amount.
The error occurred in October 2013 with the relaunch of the National Lottery main game, when three jackpot winning ticket holders were informed by Camelot that they had won a bigger prize than they actually had.
The original jackpot amount broadcast by Camelot was £6.2m, but was revised down to £4.8m after the national lottery operator discovered the error.
The Gambling Commission said Tuesday that after a full investigation, it had concluded that Camelot had failed to ensure that its bespoke processes and procedures in respect of this key area for the re-launch of Lotto were fit for purpose, ruling that the company had acted in contravention of its licence conditions.
As a result the company has been fined £100,000 and ordered to commission an independent review, subject to consultation on scope, of its related control environment performance.
Commenting on the fine, Gambling Commission chairman Philip Graf said: “While this is an isolated incident, this is a serious matter, as confidence in the accurate calculation of prize monies is a critical part of maintaining public trust in the integrity of the National Lottery.”
“Camelot has put measures in place to ensure it doesn’t happen again,” he added. “We will continue to monitor Camelot to ensure it meets the requirements of the licence and that the interests of players are protected.”
The Gambling Commission also noted that Camelot has accepted the finding of a breach and co-operated fully in the investigation.