Operator penalised for allowing underage individuals to create and fund online gambling accounts
Online casino operator Betty Gaming has been hit with a CA$120,000 fine by Ontario’s gambling regulator for failures relating to its age-verification and player eligibility controls.
The Alcohol and Gaming Commission of Ontario (AGCO) penalized the operator for failures that allowed underage individuals to create online gambling accounts and, in several cases, deposit money and gamble on Betty.ca.
In November 2025, the AGCO was notified that the operator had identified a vulnerability in Betty.ca’s age-restriction and player-eligibility controls. The defect allowed nine individuals under the age of 19 to create accounts, deposit funds, and gamble on the site.
An additional 14 underage individuals were able to create accounts, but did not deposit funds.
Ontario’s gaming standards require operators to have effective safeguards to prevent underage access, and to validate player eligibility before accounts are created.
The regulator said these obligations are central to protecting young people and maintaining confidence in Ontario’s regulated gaming market.
“The legal age requirement is one of the most basic and important safeguards in Ontario’s regulated gaming market,” said Dr. Karin Schnarr, CEO and Registrar for the AGCO. “Young people must not be able to create accounts, deposit money, or gamble online. Registered operators are responsible for making sure their systems work before those systems go live.
“When those responsibilities are not met, we will take action to protect young people and uphold confidence in Ontario’s regulated market.”
Betty has the right to appeal the Registrar’s action within 15 days to the Licence Appeal Tribunal (LAT), an adjudicative body that is part of Tribunals Ontario and independent of the AGCO.