Svenska Spel Sport & Casino has been issued a warning and a SEK100 million penalty fee for failing to fulfil its duty of care obligations in 2021.
This follows a compliance audit by Swedish gambling regulator Spelinspektionen into various aspects of the company's operations, including its compliance with the duty of care requirements under the Gambling Act (Chapter 14, Section 1).
The review examined Svenska Spel's handling of ten customers who had lost the most money during [...]
