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William Hill restructures senior team in line with new objectives

27th April 2017 11:12 am GMT
William Hill

William Hill's drive to become a more customer-centric business under new CEO Phil Bowcock has led to a significant restructuring, with marketing and customer service functions now fully controlled by the operator’s Online division.

Previously, marketing and customer service were each treated as group functions rather than a specific part of the Online business, with the company describing the new structure as a natural step, given that both functions are largely focused around the iGaming business.

The [...]

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