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Swedish Consumer Agency voices concern about iGaming terms and conditions

4th December 2020 11:45 am GMT
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Sweden’s Consumer Agency has warned online gambling operators against using anti-money laundering regulations as an excuse to complicate players' withdrawal requests, one of a number of issues identified during its review of gambling companies contract terms.

The Consumer Agency (Konsumentverket) reviewed the terms and conditions of 13 licensed online betting and gaming operators in Sweden earlier this year and identified a number of issues faced by consumers, with the findings applicable to many operators in the [...]

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