BetGuard is Ontario’s new tool to allow players to opt out of online gambling
iGaming Ontario has introduced a new centralized self-exclusion register covering all online gambling platforms in the Canadian province.
BetGuard.ca is a player support tool that allows individuals aged 19 and over to voluntarily opt out of all regulated online gambling sites in Ontario, including that of provincial lottery operator OLG.
By opting out through BetGuard, players are prevented from accessing their existing accounts, creating new accounts, or receiving marketing communications from any regulated iGaming site in Ontario. Players can choose to opt out of online gambling for a term of six months, one year, five years, or a custom term.
The launch supports the Ontario government’s commitment to protecting players through strong and responsible gaming safeguards.
“BetGuard is designed with one simple principle in mind: if you need take a break from the entire regulated igaming market, you can,” said iGaming Ontario president and CEO Joseph Hillier. “Player choice is key to the sustainability of our market, and that includes the choice to opt out.”
iGaming Ontario has worked closely with its government partners, leading experts in responsible gaming and licensed operators to develop BetGuard for the province’s regulated iGaming market.
Ontario Minister of Tourism, Culture and Gaming, Stan Cho, commented: “The Ontario government is committed to responsible gambling. As online gaming continues to grow in popularity, the launch of BetGuard is an important step forward in helping people play safely and responsibly across more than 75 regulated sites.
“Strong regulation, paired with tools like BetGuard, ensures Ontario’s iGaming sector continues to put player health and safety first. Congratulations to iGaming Ontario on this significant milestone.”
Responsible Gambling Council CEO Sarah McCarthy said: “Centralized self-exclusion is one of the most effective tools we have in gambling harm prevention. BetGuard’s launch is a meaningful step forward for Ontario and reflects the kind of cross-sector collaboration that makes regulated markets work for players and communities.”
Canadian Gaming Association president and CEO Paul Burns added: “The Canadian Gaming Association welcomes the introduction of BetGuard, recognizing it as an integral component of Ontario’s comprehensive player protection framework.
“Our members are committed to implementing this tool in their day-to-day operations, ensuring that any player who chooses to take a break can do so instantly and completely. This is regulated gaming delivering on its promise.”