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Retail therapy: rebooting the betting shop for the digital age

27th October 2022 10:34 am GMT
Ladbrokes Shop Interior

UK betting shops have survived some turbulent times in their 60-year existence, from the ‘Big Freeze’ of 1963 to the foot and mouth outbreak of 2001 and gaming machine restrictions in 2019. The COVID-19 pandemic, however, brought betting shops nearly 18 months of disruption.

During this time, betting shops endured months of total closure and a reduced sporting calendar worldwide, followed by operating restrictions when they reopened (no live sport, no chairs, limits on both customers [...]

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