Players who purchased tickets for various drawings between March 31 and April 21 have been told to hold on to their tickets
The District of Columbia Lottery (DC Lottery) has revealed that a configuration issue has impacted its draw machines over the past month.
DC Lottery said the issue was caused by its third-party vendor, Smartplay International, and impacted draw machines for its DC 3, DC 4, and DC 5 mid-day and evening drawings.
A coding error prevented the machines from allowing for repeat numbers, such as 111, 222, 311, and 229.
An investigation found that the issue began on March 31 during a routine draw machine recertification conducted by Smartplay.
Prior to implementation, the draw systems were third-party certified by Gaming Laboratories International (GLI).
As soon as DC Lottery discovered the issue, it immediately contacted Smartplay, who initiated a configuration fix, testing, and quality assurance.
The Lottery said that out of an abundance of caution, it reverted to a backup system to conduct DC 3, DC 4, and DC 5 drawings on Wednesday.
“We are confident that we have identified the issue and are reviewing the entire process to prevent it from re-occurring,” said the DC Lottery. “We deeply regret the error and remain committed to upholding the highest standards of integrity and public trust, and will make this right for our players.”
Players who purchased tickets for the DC 3, DC 4, or DC 5 mid-day or evening drawings between March 31 and April 21 have been told to hold on to their tickets and await further information.