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Responsible Gambling News

BGC

BGC names Grainne Hurst as next chief executive officer

Britain’s Betting and Gaming Council (BGC) has named Entain executive Grainne Hurst as its new chief executive officer.

Hurst will assume her new role at the BGC in the coming months to replace incumbent CEO Michael Dugher, who will take over as chair of the BGC on 20 April from Brigid [...]

2 mins read
Playtech

Playtech backs responsible gaming programme in US and Canada

Playtech has pledged its support for the International Center for Responsible Gaming’s (ICRG) new research programme in the United States and Canada.

Overseen by an independent scientific advisory board comprising leading addiction specialists, the ICRG research programme focuses on the impact of gambling on under-served groups in the US and Canada.

Playtech [...]

2 mins read

Dan Hartman joins Kindbridge Behavioral Health advisory board

US problem gambling treatment provider Kindbridge Behavioral Health has appointed Dan Hartman to its advisory board.

Hartman has over three decades of experience in regulatory enforcement and public service, and has been tasked with further advancing Kindbridge’s mental healthcare accessibility and delivery.

Throughout his career, Hartman has held several key leadership roles, [...]

2 mins read
bet365

bet365 agrees regulatory settlement for AML and social responsibility failings

bet365 has agreed a regulatory settlement of over half a million pounds with Britain’s Gambling Commission.

Hillside (UK Gaming) ENC, holder of bet365’s online bingo and casino licences, will pay £343,035 as part of the settlement, while Hillside (UK Sports) ENC will pay £239,085 for failings under the company’s online sports [...]

3 mins read
Victoria-Australia

MintBet fined $100,000 in Australia over responsible gambling failures

The Victorian Gambling and Casino Control Commission (VGCCC) has issued a AUD$100,000 fine to locally licensed bookmaker MintBet for repeat breaches of the Responsible Gambling Code of Conduct.

The fine follows one customer gambling online with MintBet for 35 hours in a period of approximately 50 hours.

By the end of the [...]

2 mins read

US operators form new responsible gaming trade association

Seven of the largest online sports betting and gaming operators in the United States have joined forces to form the Responsible Online Gaming Association (ROGA).

ROGA is an independent trade association that will actively promote a new industry-wide best practices charter.

This will be overseen by one of the world's foremost experts [...]

3 mins read

Casinos Austria and Austrian Lotteries annual revenue hits €1.48 billion

The Casinos Austria and Austrian Lotteries Group has reported a 4.5 per cent increase in consolidated gross gaming revenue (GGR) to €1.48 billion for 2023, with growth across all three business segments.

Revenue from Austrian Lotteries grew by 2 per cent compared to the previous year to €946.8 million, benefiting from [...]

1 min read
DraftKings

DraftKings expands Kindbridge partnership to 25 US states

DraftKings has expanded its partnership with Kindbridge Behavioral Health to provide access to therapy and treatment for problem gambling in all 25 US states where it is active.

DraftKings and Kindbridge originally joined forces last September to launch a pilot program to deliver personalized support for sports bettors in Colorado.

This has [...]

3 mins read
Toronto, Ontario

iGaming Ontario launches RFP for centralized self-exclusion solution

iGaming Ontario (iGO), manager of the province's online gaming market, is seeking proposals for a new centralized self-exclusion solution.

A Request for Proposals (RFP) was launched on Wednesday and runs until 24 April, inviting interested companies to provide design, implementation, and ongoing sustainment services for a SaaS-based Centralized Self Exclusion Solution.

The [...]

1 min read
Svenska Spel

Svenska Spel strengthens management team with new promotions

Sweden’s state-owned gaming operator Svenska Spel has strengthened its management team with the appointment of Mikael Franzén as head of its new gaming responsibility and data-driven transformation division.

Franzén has been with Svenska Spel for nearly six years, serving as IT director since September 2019.

He will take over as head of [...]

2 mins read

Interwetten enhances responsible gaming measures with Mindway AI

Interwetten is looking to boost its responsible gaming efforts through a new partnership with safer gambling solution provider Mindway AI.

Mindway AI's GameScanner technology will be integrated into Interwetten's platform, allowing the operator to proactively identify at-risk players and intervene with appropriate measures, fostering a safer and more responsible gambling experience.

“We [...]

1 min read

Westpac NZ launches online gambling blocking service

New Zealand’s Westpac bank has rolled out an account blocking service to support customers struggling with online gambling.

The new service allows Westpac NZ account holders to block transactions with online gambling operators via a single request, with online gambling blocking applied to all of their credit and debit cards.  

According to [...]

2 mins read
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