Responsible Gambling News

Advertising Standards Authority

Ladbrokes’ socially irresponsible TV ad banned by the ASA

Britain’s Advertising Standards Authority (ASA) has banned a TV advertisement for Entain’s Ladbrokes brand which was found to have depicted gambling behaviour that was socially irresponsible.

A TV ad for Ladbrokes shown in the UK in April began with a voice-over that stated: “I’m a nodder: up to the football, down [...]

1 min read

BGC calls on Government to establish Gambling Ombudsman

Britain's Betting and Gaming Council (BGC) has called on the UK Government to establish a Gambling Ombudsman to deal with customer concerns.

The BGC is proposing a legal requirement for all licensed betting and gaming operators to sign up to the new Gambling Ombudsman, as part of its reform of the [...]

2 mins read

DraftKings expands responsible gaming initiatives with Cambridge Health Alliance tie-up

New York-listed sports betting and fantasy sports operator DraftKings has entered into a strategic agreement to develop a new responsible gaming program with the Addiction Division at Cambridge Health Alliance in Massachusetts.

Working with DraftKings' responsible gaming team, the division will train employees across the business in responsible gaming initiatives.

“We [...]

2 mins read

Australia’s first national self-exclusion register set for 2022 launch

Australia will launch a national self-exclusion register for gambling by mid-2022 after appointing Engine Australia, the developer of the UK’s GAMSTOP system, to deliver the project.  

The register will cover all licensed online and telephone betting operators and will enable customers to stop gambling for a stated period of time, from [...]

2 mins read

PointsBet strengthens player protection efforts with new hire

Sydney-listed online betting and gaming operator PointsBet has appointed Teresa Fiore as responsible gambling and corporate social responsibility manager.

Fiore joins the operator from the Massachusetts Gaming Commission, where she oversaw GameSense, a $3m responsible gaming program that served over 300,000 patrons across three land-based casinos.

"I am delighted to have [...]

2 mins read

Entain Foundation rolls out Gamble Responsibly America app

London-listed betting and gaming operator Entain is funding a new responsible gambling app being rolled out in the United States via its Entain Foundation.

Gamble Responsibly America is a new app which has been developed in partnership with EPIC Risk Management and RG24/7, featuring a series of educational resources and tools [...]

2 mins read

Kindred supports launch of Bettor Time safer gambling app

Stockholm-listed gaming operator Kindred Group has partnered the European Association for the Study of Gambling (EASG) to promote a new app that can help identify early signs of gambling addiction.

The Bettor Time app has been developed by Zafty Intelligence using proprietary machine learning software to identify unique changes in user [...]

2 mins read
Rank Group

Rank Group introduces Hawkeye safer gambling tool

London-listed gaming operator Rank Group has launched a new real-time safer gambling monitoring tool to detect changes in player behaviour.

Hawkeye is part of the company’s continued roll out of safer gambling measures and follows significant investment in Rank’s customer support hub to swiftly identify online customer behaviour that may require [...]

3 mins read

Dr Mark Griffiths to support Allwyn’s UK National Lottery licence bid

SAZKA Group's UK division Allwyn has brought in Dr Mark Griffiths as the latest appointment to its advisory board.

As part of the company’s bid for the next UK National Lottery licence, Dr Griffiths will work closely with Sir Keith Mills to advise on player protection safeguards, while developing close relationships [...]

3 mins read

BetProtect launches player safety tool

Licensed online sports betting and gaming operators have a new player safety tool at their disposal following the launch of BetProtect.

Launched by former gambling addict David Bradford and his son Adam, BetProtect is powered by Gibraltar-based player protection specialist Crucial Compliance and supports the industry’s drive for increased player protection [...]

3 mins read

DraftKings to fund research into problem gambling in sports betting

New York-listed sports betting and fantasy sports operator DraftKings has agreed a financial commitment to the International Center for Responsible Gaming's (ICRG) fund to support research on sports betting.

With the support of DraftKings, the ICRG will now proceed with a competitive request for applications from researchers interested in pursuing ground-breaking [...]

3 mins read

Future Anthem targets global expansion with Microsoft partnership

Game data specialist Future Anthem is set to accelerate its global expansion through a new strategic partnership with Microsoft.

The AI-driven game data science specialist has become one of the first iGaming companies to earn ‘Co-Sell Ready’ status with the technology giant, which will fast track commercial opportunities on a global [...]

2 mins read
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